Thursday 1 November 2012

Avenue conference and events center

We had been invited to an evening meeting in this new venue which is at Henly's corner in Finchley, and is at the bottom of the Holiday Inn Express.
It is essentially in a residential area, and whilst there is on-site parking, it is £1/hour, which is ridiculous if you are a non-business user, so one parks on the street. You have to go 2 levels below ground, so no one's mobile phone had reception, which is a bit of a bummer if you are running a business meeting, but on the other hand, maybe they planned it that way. Staff seem uncertain of what is going on, and I genuinely got the impression that they had only got off the Ryan Air flight that evening. I asked one how long the facility had been open, and the answer was '1030'.
The key reason I mention this establishment is to discourage others from using the catering which was grim. I don't know the budget of the hosts, but clearly they thought it was worth paying for the room. The starter was either soup or a sort of bicoleur (i.e. tomato and mozarella). I did not have the soup, but was reliably informed that the general opinion was that it had come out of a packet recently.

The catering was buffet style, and was supposed to be served at 9pm, and the containers were put out then. The meeting did not finish until 9.30, and no attempt was made to deal with this. Staff barely spoke even restaurant English, and attempted to serve a meal with totally unsuitable serving equipment e.g. a perforated server being used for sauce (see above picture).The meal was a mushroom risotto which had clearly seen better days, roast chicken and mixed vegetables. This looked as if it had come straight from the Iceland shop, and scored a 4.5 on the CHOF scale. It was grim, and was like institutional food. The risotto was like a mound of stodge with no discernable mushroom flavour. Chicken could have been ok, but was not hot enough.
Later the staff were asked to serve coffee (instant) and had one of those hot water containers which you pump a button on the top and water comes out. They clearly had never seen one before and tried to tip up the container to make water come out. I will not be going back there again, even for a free meal.

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