The place was packed on a Saturday Lunchtime with the well-heeled residents of Hertfordshire, and it was clear that if you did not have a booking, you were going to be out of luck.
I did not realise just how extensive the chain is (not mega, but enough to widely available throughout the country in places with money) and it amazes me, in retrospect how they have not fallen foul of the curse of chain restaurants: indifferent foods catering to the lowest common denominator. In the current times, when well known mid-priced chains are falling like dead flies, it is reassuring that someone knows how to make things work.
We had a big family table, and must have frightened some of the other diners with our collection of small children, but they know how to behave in smart establishments, so we all just got on with it. The menus are not huge and this is probably part of the key to success. Find a few great dishes that can be produced consistently in a pleasing manner. Whilst none of my particular favourites were available, I had no difficulty in choosing dishes different to my last experiences.
For starter I had the duck liver parfait which came with Caramelised hazelnuts, truffle, tamarind glaze with pear and ginger compote, toasted brioche (toast) and was a pleasingly large portion of tasty pate
It looked a bit strange before cutting into it, rather like a rice crispie pie with jam on the top. I found this very satisfying.
For main I chose Monkfish and prawn curry - £17.95 Keralan curry with jasmine rice, coconut “yoghurt”, coriander and sweet potato crisps
Whilst not the most spicy of curries, it was properly flavoured, and more importantly, hot, scoring 8.6 on the CHOF scale. Wonderful stuff with enough rice and yoghurt which I did not use. I liked this and would recommend.
I shared a creme brulee with my wife for desert, as the food had been most filling.
Whilst lacking the warmth of a freshly cooked/flamed brulee, it was a good one of its kind.
Also recommended.
We did not drink as a group, and I just had a pot of coffee, which could have been fresher.
Altogether this was a memorable meal, and the hot food was hot. All our party were happy with the outcome, and we would definitely go there again.
It does get crowded, and it was a bit on the noisy side, but the inside is attractive and spacious. Service was slow but accurate: it did not matter for us, but I think that if you dine when it is busy, you need to leave enough time. It is not cheap, and you are unlikely to emerge for under £50-60 per head, but you get what you pay for.
This place hit the spot for me, and I would go there again, no question.